Building appearance and wellbeing: how architectural design affects public emotion
Sep 29, 2025·,
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0 min read
Ruth Conroy Dalton
Darden Burgess
Panos MAVROS
Christoph Hölscher
Lara Gregorians
Elliot Pozza
Carol McNaughton Nicholls
Jon Edwards
Rebecca Burslam
Rhianna Duthie
Alex Rayner
Thomas Heatherwick
Abstract
Research was conducted to understand public’s views on how they perceive and emotionally respond to building exteriors. This study’s methodology involved three phases: a survey of 2,029 participants; a subset of 21 individuals engaged in week-long, in-depth video diary exercises; plus, a second, follow-up survey of 2,000. The dataset was subjected to rigorous analysis employing a range of statistical tools for quanti- tative/qualitative analysis including thematic coding/classification, frequency, and sentiment analyses of video diary transcripts. Results suggest buildings’ appearance impact people’s emotional wellbeing. There is a desire for investment in designing buildings that make people feel good when looking at them. Other findings included criticisms of the construction industry, a preference for older buildings and for more restoration/reuse not demolition. Finally, their views on building appearance were associated with sus- tainability concerns, an under-researched interaction rendering this a novel study. These insights may offer valuable guidance for future urban planning and design.
Publication
Architectural Science Review